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Little Rock Air Port & Airport in Little Rock Expressway Parking Blog

Expressway Airport Parking can handle your windshield insurance claim and repair, while you travel!

Come back from your trip and your windshield is fixed? Very convenient! Windshield claims apply to broken, cracked, or chipped windshields. If you would like your windshield repaired and want to file an insurance claim while you’re traveling, park at Expressway Airport Parking and park in the Reserved Auto Services spaces located on your right after you enter either covered or uncovered parking. The shuttle Driver will pull up to your car, place your keys in a lockbox on your car. The driver will hand you an envelope with instructions on the front to file your claim. Place your insurance card in the envelope and take it with you on your trip. You will call the (800) # on your card and initiate a claim for the glass work and request Capitol Glass Co. of Little Rock.



What Car Insurance Coverage Pays for Windshields?

In order to get your car insurance to pay for broken or cracked glass repair, you'll need the right coverage. If you carry comprehensive insurance, you can file a windshield claim to cover the repair costs (after you've paid your deductible). Your deductible is the amount of money you are required to pay your insurance company before they'll pay out on your claim. State Farm and AAA only offer coverage if you have a $0 deductible. Check your coverage often times the difference between a $500 deductible and a $0 deductible could be less than $20 a month. It would take 15 to 20 years in deductible difference on a $350 windshield.

The state of Arkansas has the standard insurance coverages in regards to auto glass coverage. Coverage for an auto glass loss would fall under the comprehensive coverage portion of your personal auto policy (PAP). In Arkansas, there are no state mandated waivers for deductibles in relation to auto glass. If you have a PAP in the state of Arkansas, the deductible amount you selected under your comprehensive coverage would apply.

Depending upon your state and your car insurance company, you might also have an optional glass coverage that will pay for your windshield repair without requiring payment of a deductible. Speak with your auto insurance agent to find out if this is an option.


Glass Inspection and Cleaning

To keep windshields and other glass clean, use non-ammonia cleaners and soft cotton or microfiber towels that will remove dirt and grime without causing streaks. Avoid ammonia-based glass cleaners, particularly if your car has aftermarket window tinting. Ammonia can damage dash and upholstery materials, and window tint films as well.

Windshield damage can compromise driver vision in addition to the safety features described above. This makes it important to check the windshield, and other glass, for problems on a regular basis:

  • Check the glass, inside and out, for chips and cracks. Minor “star” or “bullseye” rock chips, and small cracks, may be repairable. Any significant damage calls for windshield replacement.
  • Tiny micro-pits build up on the windshield over time as airborne particles hit the glass at high speeds. These pits reduce vision when illuminated by oncoming headlights, or a rising/setting sun. The only practical fix for a badly pitted windshield is replacement.
  • Inspect the edges of the glass for damage to surrounding bodywork. Any problems that affect the seal of the glass to the body can weaken structural integrity and need repair.
  • Make sure the rubber windshield wiper blades are soft, pliable and clear water from the glass in a single swipe. Brittle blades can break and allow a metal wiper arm to scratch the glass.


Glass Repair

Today, innovative processes and materials make it possible to repair many types of windshield damage. Some auto insurance companies will cover glass repairs with no deductible because it costs less than windshield replacement. However, other carriers prefer to replace damaged windshields rather than repair them.

The size and location of a chip or crack determine whether it is suitable for repair. Chips smaller than a quarter and cracks less than a few inches long are usually repairable. Some states do not allow glass repairs in areas that are directly in the driver’s line of sight because even small fixes create distortion that can affect visibility and safety. Glass specialists also recommend replacing any windshield that has a crack extending from an edge. These types of cracks tend to spread quickly and easily, making it likely that a repair will be ineffective.

The glass repair process involves injecting a polymer resin into the damaged area, allowing it to dry, and then smoothing the surface to make the imperfection nearly invisible. The outcome depends on the quality of the tools and resins, and the skill of the person doing the work. Do-it-yourself glass repair kits are available from many sources, but the job may be better left to an expert. Professionals are equipped with more-sophisticated tools and advanced resins that help ensure a satisfactory repair.

Costs for windshield repairs vary by location and damage type. Typical prices range from $60 to $100 for a single chip, and discounts may apply when fixing additional chips on the same windshield. Crack repair prices are similar, although fixing a longer crack may cost $125 or more.


 “Expressway Airport Parking has partnered with Capitol Glass of Little Rock. Capitol Glass has been an established Glass company in Little Rock since 1950, developing a reputation of quality service for over 60 years!”

Glass Replacement

When replacing a windshield, use of the proper materials and techniques is critical to vehicle safety. For a job done right, motorists should choose a glass business that is a Registered Member Company with the Auto Glass Safety Council (AGSC) and employs AGSC Certified Technicians. The Independent Glass Association (IGA) and major glass repair chains such as Safelite also have technician training and certification programs. In some parts of the country, AAA Auto Glass® and/or AAA Approved Auto GlassSM facilities are available and offer member discounts.

Windshield replacement is covered under the comprehensive portion of auto insurance policies, less any applicable deductible. In a few states, insurance companies are required to waive the deductible for windshield replacement. This supports driving safety by allowing motorists to have damaged glass replaced promptly at no cost.

Insurance carriers often use third-party companies to manage windshield replacement claims. These companies will typically recommend qualified installers to vehicle owners. However, owners are not required to accept the referrals, and have the final say on who actually does the work, Expressway Airport Parking has partnered with Capitol Glass of Little Rock. Capitol Glass has been an established Glass company in Little Rock since 1950, developing a reputation of quality service for over 60 years!

For drivers without insurance coverage, windshield replacement costs vary by location, vehicle make and model, and type of glass used. Auto dealers use factory replacement glass, but independent glass installers use less expensive aftermarket windshields that often come from the factory supplier. In one study of average repair costs in 16 U.S. cities, a replacement windshield for a Honda Accord cost $250 to $300, while one for a BMW X6 ranged from $350 to $450.

Be wary of cut-rate installers with lowball prices. Some use low-quality glass that may not meet all of the original equipment standards. For example, some bargain windshields have optical distortion that can be distracting to a driver. If the reflection of a piece of graph paper held perpendicular to the glass shows significant “ripple,” a better piece of glass is called for.

After a windshield installation is completed, inspect the work. Make sure the glass is flush with the body and check for proper centering. Where visible, the gap between the glass and the car body should be consistent across the top and down both sides. If a molding is used it should lie flat and even all the way around the glass with no visible bumps or gaps. When driving, there should be no “whistling” or other indications of air leaks around the glass. If you find any problems, contact the installer to have them corrected.


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